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Black Swan Hotel, Devizes

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From193US$ /night
Check-in
02Apr2025Select date
Check-out
03Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

25-26 Market Place, Devizes, United Kingdom, SN10 1JQ
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
Max:
2 persons
1 m² 
Bed options:
1 King-size bed
Shower
Heating
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Twin Room
Max:
2 persons
1 m² 
Bed options:
2 Single beds
Shower
Heating
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Superior Double Room
Max:
2 persons
1 m² 
Bed options:
1 King-size bed
Shower
Heating
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Getting around

A list of all available modes of transport

City Centre
Devizes200 m
Airports
Bristol (BRS) 67.7 km
Southampton (SOU) 78.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi in public areas

Guest Parking

  • Electric kettle

Dining

  • Restaurant
  • Bar/ Lounge area

Room features

  • Free Wi-Fi in rooms
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Telephone

Room decor

  • Carpeted floor
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Location

25-26 Market Place, Devizes, United Kingdom, SN10 1JQ
Map view
25-26 Market Place, Devizes, United Kingdom, SN10 1JQ
Nearby
Museum
Wiltshire Heritage Museum
430 m
Castle Rd
Devizes Castle
240 m
1 Market Place
Market Cross
90 m
Unit 8 Old Swan Yard High Street
Bluestone Gallery
250 m
Church
Bromham parish churches
250 m
Restaurants
Jade Garden Take Away
0 m
22 Market Place
The Market Plaice
30 m
11 Market Place
The Silk Mercer
170 m
St Johns Street
Chan Cottage
300 m
48 New Park Street
The Wharf Tearooms
370 m
Couch Lane
Costa Coffee
310 m
32-33 Maryport Street
Jeffersons
390 m
Monday Market Street

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Bright bathrooms
Friendly service
Noise disruption
Lack of lampshades
7.8/10
Very good
Rooms
7.9
Location
8.5
Service
8.3
Dining
7.4
Guest reviews
7.8/10
based on 10 reviews
8.7
8.7/10 based on 483 reviews
Ronnie
United Kingdom, April  2024
7.4/10

The hotel rooms are to a high standard but could use more shelves and noise from the main street was unfathomable until late at night. The service felt rather impersonal on arrival, though the trained staff were doing their best. The location is charming and convenient for exploring the town and nearby attractions. The dining experience had its ups and downs with long waiting times and some disappointing dishes. The facilities are good overall.

Rooms
8.0
The rooms are bright with tea coffee making facilities, rain shower, and large towels.
Service
7.0
The service felt rather impersonal on arrival, but the trained staff were doing their best.
Location
9.0
The hotel is super for wandering around Devizes and close to Bath for a day out.
Dining
6.0
The dining experience had its highs and lows with some delicious dishes but also some disappointments.
Facilities
7.0
The facilities are good overall.
Trevor
United Kingdom, April  2024
7.0/10

My stay at the hotel was a mixed experience. The rooms were spotless with lovely big towels and crisp sheets, but having no lampshades on the bedside lamps was a drawback. The service was very proactive and friendly, though they seemed stretched thin. The location was pleasant and quaint, perfect for wandering around town, but the noise from the nearby smoking area and Christmas music detracted from the experience. The dining was a bit hit-and-miss, with good options but also disappointing dishes. The facilities were generally up to standard, with bright bathrooms and rain showers.

Rooms
7.0
The rooms were spotless with lovely big towels and crisp sheets, and the showers were powerful. However, the absence of lampshades on the bedside lamps was noticeable.
Service
8.0
The service was very proactive and friendly, but it was evident that the staff were stretched thin.
Location
6.0
The location was very pleasant and quaint, ideal for a wander around the town, but the noise from the nearby smoking area and Christmas music was disruptive. It was, however, very near to the canals.
Dining
6.0
The dining experience offered a good menu to choose from, but some dishes were disappointing, like the eggs benedict.
Facilities
8.0
The facilities were to a high standard, with bright bathrooms, rain showers, and large towels.
Bright bathrooms
Noise disruption
George
United Kingdom, April  2024
8.6/10

My stay at the hotel was quite pleasant overall. The rooms were nicely done with period furniture and an extremely comfortable bed, though there were a few niggles to iron out. The service was very proactive, offering alternative rooms promptly. The location was central and convenient, within walking distance of everything Devizes has to offer. The dining experience was very good, with tasty options to choose from. The facilities were spotless, with lovely big towels and powerful showers.

Rooms
8.0
The rooms were nicely done with period furniture and an extremely comfortable bed, just a few niggles to iron out.
Service
9.0
The service was very proactive, offering alternative rooms promptly.
Location
9.0
The location was central and convenient, within walking distance of everything Devizes has to offer.
Dining
8.0
The dining experience was very good, with tasty options to choose from.
Facilities
9.0
The facilities were spotless, with lovely big towels and powerful showers.
comfortable bed
few niggles
Charles
United Kingdom, April  2024
8.4/10

I stayed in a charming hotel that exceeded my expectations in terms of price, size, character, and comfort. The rooms, although a bit tiny for older individuals with narrow staircases, were very clean and comfortable, exuding an old-fashioned quaintness that I loved. Maneuvering luggage was a bit challenging, but the overall stay was delightful.

Rooms
8.0
The rooms were very clean and comfortable with a unique old-fashioned charm.
Service
9.0
The staff were welcoming and very helpful, going out of their way to accommodate special requests.
Location
9.0
The hotel's central location in the bustling marketplace of Devizes made it a great choice. Everything was within walking distance, offering lots to do.
Dining
8.0
The dining experience was superb, with deliciously cooked meals and a good menu selection. A bit slow but definitely recommended if staying in Devizes.
Facilities
8.0
The facilities were lovely and well-maintained, providing all that was needed for a comfortable stay.
clean
awkward layout
Isabel
United Kingdom, March  2024
8.4/10

The hotel is located in a charming spot in the market square, with friendly and helpful staff. The dining experience offered a great breakfast selection, and the facilities were satisfactory overall.

Rooms
8.0
Service
9.0
The staff were very friendly, kind, and helpful, creating a wonderful stay experience.
Location
9.0
The hotel is located in a charming spot in the market square, with friendly and helpful staff.
Dining
9.0
The breakfast selection was the best I've ever had, with fresh options and made with local produce.
Facilities
7.0
The hotel provided satisfactory facilities for a comfortable stay.
Jordan
United Kingdom, March  2024
7.4/10

The hotel offers clean and spacious rooms with fantastic facilities and comfortable furnishings, although some staff members could be more consistent in their service attitude. The location is charming and ideal, with potential improvement in the entry and exit accessibility. The dining experience varies from exceptional to disappointing, with notable delays in service. Overall, a pleasant stay with room for enhancement.

Rooms
9.0
The rooms were clean, larger than expected, and furnished to fit the period of the property, with attention to detail and comfortable amenities.
Service
7.0
The staff was a mix of friendly and helpful individuals, although some inconsistency was noted in their level of service.
Location
8.0
The hotel is located in a charming area, ideal for a relaxing stay, but may require some levelling work for better accessibility.
Dining
6.0
The dining experience ranged from exceptional to disappointing, with delays and occasional service issues affecting the overall enjoyment.
Facilities
7.0
The hotel provides good facilities, although there may be room for improvement in service consistency and dining experiences.
Michael
United Kingdom, February  2024
7.8/10

The hotel rooms were comfortable and clean, with a nicely refurbished bathroom, but they could be noisy due to the proximity to the bar and smoking area. The service was friendly and helpful, although the strong disinfectant smell during breakfast was off-putting. The location was fantastic for our needs, offering easy parking and excellent guidance from the accommodating staff. The dining experience was good, although the ambiance was affected by smoke drifting in from outside. Overall, a pleasant stay with some minor drawbacks.

Rooms
8.0
The rooms were comfortable and clean, with a nicely refurbished bathroom but could be noisy due to their proximity to the bar and smoking area.
Service
7.0
The service was friendly and helpful, although the strong disinfectant smell during breakfast was off-putting.
Location
9.0
The location was fantastic for our needs, offering easy parking and great guidance from the accommodating staff.
Dining
8.0
The dining experience was good, although the ambiance was affected by smoke drifting in from outside.
Facilities
7.0
The facilities were decent, catering to our needs adequately.
clean
noise
James
United Kingdom, July  2023
7.8/10

The hotel has a cozy and historic charm, with some rooms feeling a bit small. The service was exceptional, with staff going above and beyond to assist guests. The location is central and convenient for exploring the town, despite occasional noise disturbances. The dining experience offered delicious local produce but was affected by smoke from outside. Overall, a charming place to stay with a few minor drawbacks.

Rooms
7.0
The rooms were furnished with unusual old wooden furniture, creating a unique atmosphere but some felt a little small.
Service
9.0
The staff was overworked but still provided excellent service, even going the extra mile to help with car breakdowns.
Location
8.0
The hotel is right in the center of town, in an historic pub building, offering a convenient and lively atmosphere.
Dining
8.0
The dining experience was brilliant with delicious dishes made from local produce, slightly affected by smoke from outside.
Facilities
7.0
The facilities were good overall, with a cozy bar area and dining space, but some minor inconveniences may arise.
Francis
United Kingdom, June  2023
8.2/10

I had a mixed experience at the hotel. The location was superb being in the heart of Devizes, but being right above the smoking area with blaring Christmas music was a bit of a downside. The rooms were nicely decorated and clean, although the access through narrow staircases was a bit inconvenient.

Rooms
8.0
The rooms were nicely decorated, clean, and bright, albeit the inconvenience of the narrow staircases for access.
Service
9.0
The staff went above and beyond to ensure my comfort, and their friendliness was exceptional.
Location
9.0
The hotel's central location in Devizes was ideal for my visit, with numerous dining options around. It would be nice to have a non-smoking outside area.
Dining
7.0
The dining experience was lovely with a good selection on offer. But, sharing tables due to limited seating was a bit unexpected.
Facilities
8.0
The facilities were good, and the hotel felt modern and comfortable.
Raymond
United Kingdom, May  2023
8.6/10

The hotel is ideally located in the center of Devizes, making it perfect for wandering around and close to Bath for day trips. The rooms were warm, appropriately decorated for Christmas, and accommodated 28 people comfortably. The service was exceptionally helpful and friendly, offering a warm and welcoming experience even during these difficult times. The dining experience was great, with tasty and well-prepared food, though the first morning lacked a continental selection. The facilities are pristine and well-maintained, enhancing the overall stay.

Rooms
8.0
The rooms are clean and highly presentable, ideal for a cozy stay.
Service
9.0
The service was very helpful and friendly throughout my stay, creating a welcoming and delightful atmosphere.
Location
9.0
The hotel's location in the heart of Devizes is superb for exploring the town and convenient for day trips to Bath.
Dining
8.0
The dining experience was interesting and enjoyable, with well-prepared food, although the first morning lacked a continental selection.
Facilities
9.0
The facilities are top-notch and well-maintained, ensuring a comfortable and relaxing stay.
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Check-in
02Apr2025Select date
Check-out
03Apr2025Select date
Rooms and Guests2 Guests, 1 Room